Online Training Course FAQs

How long will the course take? 

You will take one module per week for six weeks. Each module will take between 2-3 hours. We also offer a final action planning session, which takes another two weeks. You will be supported by experts to identify and prioritise actions for you and your organisation on hate crime recording. 

Are there fixed times for discussions? 

There are three main ways to interact with tutors and your fellow participants: asynchronous discussion forums, online chatting through the course platform and live tutorials. Discussion forums will be open throughout the course as will the chat function, and we offer online tutorials at the end of Modules 1 and 3.

We will do our best to schedule tutorials at a time that works best for you and your fellow participants. For those of you involved in action planning, we offer one-to-one support and feedback on your plans.  

What will I receive when I complete the course? 

Everyone who completes the six week course and passes the assessments will receive a Facing Facts Online Badge. Those of you who complete the action planning activities will receive a Facing Facts Online Gold Badge. The badges are an electronic record of your achievements on the course and can be shared digitally with your colleagues, funders, and prospective employers. The badge can be also shared on your LinkedIn page.     

Is there a fee for the course? 

Our special introductory offer includes the six week course for free! We also offer a special rate on our action planning support at €50 per person. If you are interested in registering more than 5 people from an organisation, get in touch and we can discuss options with you.  

What will I learn?  

You will learn about hate crime and its impact on victims and communities, how to recognise and record hate crimes and how to use your data to advocate for improved responses. The course is packed with interviews with experts, and interactive activities that get you to apply evidence and concepts to your daily practice. You will also learn from each other; you will have a lot to share from your own experience and we have created many opportunities for connection and learning across the course.

Will I get to know other participants?  

Making connections with your fellow participants is a key goal of Facing Facts Online! You will meet and connect with each other through discussion forums, chatting and tutorials.  

Who are the tutors?  

The tutors are experts and practitioners in the area of hate crime monitoring. They will work with you to learn and make connections with the materials, your fellow participants and your context.  

Is there a limit to the number of participants from one organization?  

Not necessarily. If you want to register more than five people from your organization, then get in touch with us and we can discuss options with you.   

How can I use something from the course in my own work?  

We provide many opportunities for you to reflect on your current practice and to share your work with your fellow students and you tutor. For example, you can share your current hate crime recording methods, the challenges that you face, or explain how you have reached out to the police and other public authorities to improve services.

How can I find out more information?  

Check out the website for more information. You can also get in touch with

When does it start? 

Registration opens: January 25th 

Course 1 (Ongoing - registration closed)

Six week Facing Facts Online Course: 16 January to 24 February 2017. 

Facing Facts Online Course + Action Planning: 16 January to 10 March, 2017

Course 2: 

Six week Facing Facts Online Course: 20 March to 28 April, 2017 

Facing Facts Online Course + Action Planning: 20 March to 12 May, 2017 

How do I sign up?

Visit our online registration form


Facing all the Facts! is co-ordinated by CEJI – A Jewish Contribution to an Inclusive Europe.

For more information about any aspect of the project please contact CEJI's Community Affair Coordinator Melissa Sonnino


European Commission
Open Society Foundations