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SafeNet Factsheets N°7


We present CEJI’s national factsheet N°7 in English.

Facebook is becoming increasingly less likely to remove hateful comments reported through a regular user account. Trusted Reporter status remains the primary tool for removing illegal content. In this way, users are discouraged from reporting hateful comments. On YouTube, when a comment is reported, there is no follow-up, no notification is received when a decision is made and it is impossible to request a reassessment. On Facebook, cases submitted for a second review were not reassessed by the platform due to a “reduced number of staff responsible for examining the reports”. Twitter has recently started to respond to reports (first with a processing notification and then, in some cases, with a deletion), which was not the case for a long time. TikTok performs the best of the tracked platforms, but there
is a drop in removal rate which stands at around 1/3. The hate speech recorded on TikTok profile names is in the form of a direct call to murder based on ethnicity or sexual orientation. All information here is country-specific.

This Factsheet is part of the 24-month project SafeNet: Monitoring and Reporting for Safer Online Environments.

Joining 21 partners and coordinated by INACH (International Network against Cyber Hate), the project focuses on continuous monitoring and reporting hate speech content to the IT companies and responsible authorities and awareness raising by regular advocacy towards the social media companies, providing consolidated and interpreted data to national authorities as well as running national bi-monthly information campaigns involving different stakeholders, including IT companies, public authorities, civil society organisations and media.

Find the Fact Sheet N°7 here.