Online Training Course FAQs


How long will the course take? 

You will take one module per week for six weeks. Each module will take between 2-3 hours. We also offer a final action planning session, which takes another two weeks. You will be supported by experts to identify and prioritise actions for you and your organisation on hate crime recording. 

Are there fixed times for discussions? 

There are three main ways to interact with tutors and your fellow participants: asynchronous discussion forums, online chatting through the course platform and live tutorials. Discussion forums will be open throughout the course as will the chat function, and we offer online tutorials at the end of Modules 1 and 3.

We will do our best to schedule tutorials at a time that works best for you and your fellow participants. For those of you involved in action planning, we offer one-to-one support and feedback on your plans.  

What will I learn?  

You will learn about hate crime and its impact on victims and communities, how to recognise and record hate crimes and how to use your data to advocate for improved responses. The course is packed with interviews with experts, and interactive activities that get you to apply evidence and concepts to your daily practice. You will also learn from each other; you will have a lot to share from your own experience and we have created many opportunities for connection and learning across the course.

Will I get to know other participants?  

Making connections with your fellow participants is a key goal of Facing Facts Online! You will meet and connect with each other through discussion forums, chatting and tutorials.  

Who are the tutors?  

The tutors are experts and practitioners in the area of hate crime monitoring. They will work with you to learn and make connections with the materials, your fellow participants and your context.  

Is there a limit to the number of participants from one organization?  

Not necessarily. If you want to register more than five people from your organization, then get in touch with us and we can discuss options with you.   

How can I use something from the course in my own work?  

We provide many opportunities for you to reflect on your current practice and to share your work with your fellow students and you tutor. For example, you can share your current hate crime recording methods, the challenges that you face, or explain how you have reached out to the police and other public authorities to improve services.

What will I receive when I complete the course? 

Everyone who completes the course's activities  and passes the assessments will receive a Facing Facts Online RED Badge. The RED badge is awarded for completing all the sections of the course, taking part in the discussion forums and passing the final assessment. Those of you who complete the action planning activities will receive a Facing Facts Online GOLD Badge. To get the GOLD badge you have to complete the red badge activities and design and submit your action plan, with the help of a tutor. 

The badges are an electronic record of your achievements on the course and can be shared digitally with your colleagues, funders, and prospective employers. The badge can be also shared on your LinkedIn page. 


Everyone who completes one of the Facing Facts online courses and passes the assessments will receive a Facing Facts Badge. Click here to have more information on our certification process. 

How can I find out more information?  

Check out the website for more information. You can also get in touch with